Customer satisfaction

Effortless feedback,
real-time results

Collect customer feedback easily and turn customer reviews into KPI and actionable insights.

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Your users have something to say, but no easy way to say it. Let's change that.

BENEFITS

Stop missing out on the insights that matter most

Whether you need the instant simplicity of a physical device or the flexibility of QR codes, we have the solution to bridge the gap between you and your users.

The simplest way for users to speak up

Give users the choice: a button press or a quick scan. By removing friction, you capture more than just issues: you multiply positive feedback and give your teams the recognition they deserve.

Catch issues before they escalate

Adapt your interventions more efficiently by tracking customer satisfaction scores in real-time.

Turn happy customers into advocates

Redirect satisfied users to Google Reviews or open a dialogue for suggestions to continuously improve your standards.

Turn raw feedback into strategic action

Thanks to our partners, you don’t just collect scores. You align user satisfaction with your on-site activity, identify strengths and deploy resources where they have the most impact on quality.

DEVICES

Which solution is right for you?

Features
TaqtOne logo
SafeQod logo
QR Codes
User interaction
One-tap smiley button
Smartphone scan
Best For
Quick feedback
Detailed feedback & online reputation
Connectivity needed
4G and LTE-M
Zero
Data Sync
Directly to your software
Directly to your software
Type of interface
Standardized
Customizable
 Best For
Quick feedback
Detailed feedback & online reputation

Behind the data

+10%

Customer satisfaction

Increase customer satisfaction within less than a year.

25%

Average response rate

When sharing feedback is this easy, people actually do it. Show visitors that their opinion matters.

100%

Targeted Cleaning

Switch from scheduled maintenance to on-demand maintenance.

MIX & MATCH

Build your own ecosystem

Taqt solutions are designed to work together.
Combine different devices to capture the full picture of your site’s operations and user needs.

Modular by design

Smartphone or phone-free - you decide. Use TaqtOne for quick interactions on a dedicated device, and use SafeQod or QR codes for flexible mobile check-ins anywhere on site.

Dashboard screen showing interface to track on-site attendance with a mobile preview asking 'Are you arriving or leaving?' and buttons labeled In, Out, and Your Choice along with editable answer choices.

One central hub

Ubiqod streams your on-site data straight into Taqt View, or the software tools your team already uses every day.

Dashboard screen showing interface to track on-site attendance with a mobile preview asking 'Are you arriving or leaving?' and buttons labeled In, Out, and Your Choice along with editable answer choices.

An open network

Our solutions connect with a vast network of partner software, allowing you to feed your data into some of the most powerful tools of the world.

Dashboard screen showing interface to track on-site attendance with a mobile preview asking 'Are you arriving or leaving?' and buttons labeled In, Out, and Your Choice along with editable answer choices.
TESTIMONIALS

Hear it from those who use Taqt every day

ISS logo with white bold stylized letters 'ISS' inside a dark blue oval shape.
Abdelmounim Chemlali

ISS

"Working with Taqt has always been a positive experience. Every time I've contacted their team, it's been to discuss improvements and optimisations to better meet our customers' needs. (...) Their ability to adapt and provide tailor-made solutions is testament to their commitment to their customers."

Emilie Meyer

ONET

"Taqt enables us to monitor our tertiary maintenance services. The solution gives us clear and effective traceability. Devices are in place, efficient and very presentable. These units are easy for our on-site teams to access, install and use."

Sodexo logo with blue text and a red swoosh ending in a blue star above the letter 'x'.
Fabrice Beaugendre

Sodexo

"With Taqt, we worked on the installation of a service monitoring device. I was guided towards the product that corresponded exactly to my needs. I quickly received my products, which were quick and easy to install. I received excellent support throughout the installation and even afterwards"