Service Requests

Identify issues, trigger solutions

Simplify incident reporting and ensure every request is (actually) tracked, assigned, and resolved.

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Issues often go unreported because reporting them is too much work. Let's change that.

BENEFITS

Close the gap between an incident and its resolution

Whether it’s a cleaning request or a technical breakdown, give your occupants the tools to alert you instantly.

The easiest way to trigger a service

Empower your users to be your eyes on the ground. By simplifying the request process, you reduce downtime, prevent small issues from becoming big problems, and prove your commitment to quality.

Get instant alerts

Receive immediate notifications (SMS/Email) as soon as a request is made. Stay on top of your site's needs and coordinate your teams.

Turn requests into solutions

Don’t just fix things, analyze the data. Track response times and frequency of incidents to better deploy your resources and prove your commitment to quality.

Keep everyone in the loop

Give users and managers peace of mind with real-time confirmation. Whether it’s a status update on-site or a digital proof of service, we ensure every request is tracked from the first alert to the final fix.

DEVICES

Which solution is right for you?

Features
TaqtOne logo
SafeQod logo
QR Codes
User interaction
One-tap requests
Smartphone scan
Resolution proof
On-device status display + logs sent to sofwtare
Logs sent to software
Connectivity needed
4G and LTE-M
Zero
Data Sync
Taqt View or on your software
Taqt View or on your software
Type of interface
Standardized
Customizable
Type of interface
Standardized
Customizable
MIX & MATCH

Build your own ecosystem

Taqt solutions are designed to work together.
Combine different devices to capture the full picture of your site’s operations and user needs.

Modular by design

Smartphone or phone-free - you decide. Use TaqtOne for quick interactions on a dedicated device, and use SafeQod or QR codes for flexible mobile check-ins anywhere on site.

Dashboard screen showing interface to track on-site attendance with a mobile preview asking 'Are you arriving or leaving?' and buttons labeled In, Out, and Your Choice along with editable answer choices.

One central hub

Ubiqod streams your on-site data straight into the software tools your team already uses every day.

Dashboard screen showing interface to track on-site attendance with a mobile preview asking 'Are you arriving or leaving?' and buttons labeled In, Out, and Your Choice along with editable answer choices.

An open network

Our solutions connect with a vast network of partner software, allowing you to feed your data into your favorite analytics, facility management, or payroll tools.

Dashboard screen showing interface to track on-site attendance with a mobile preview asking 'Are you arriving or leaving?' and buttons labeled In, Out, and Your Choice along with editable answer choices.
TESTIMONIALS

Hear it from those who use Taqt every day

ISS logo with white bold stylized letters 'ISS' inside a dark blue oval shape.
Abdelmounim Chemlali

ISS

"Working with Taqt has always been a positive experience. Every time I've contacted their team, it's been to discuss improvements and optimisations to better meet our customers' needs. (...) Their ability to adapt and provide tailor-made solutions is testament to their commitment to their customers."

Emilie Meyer

ONET

"Taqt enables us to monitor our tertiary maintenance services. The solution gives us clear and effective traceability. Devices are in place, efficient and very presentable. These units are easy for our on-site teams to access, install and use."

Sodexo logo with blue text and a red swoosh ending in a blue star above the letter 'x'.
Fabrice Beaugendre

Sodexo

"With Taqt, we worked on the installation of a service monitoring device. I was guided towards the product that corresponded exactly to my needs. I quickly received my products, which were quick and easy to install. I received excellent support throughout the installation and even afterwards"